Accessibility Statement

Our Commitment

O'Steen Buildings is committed to ensuring that our website is accessible to people with disabilities. We work to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

These guidelines help ensure our digital content is perceivable, operable, understandable, and robust for all users, including those who rely on assistive technologies such as screen readers, keyboard navigation, and voice control software.

Accessibility Features on This Website

Our website includes the following accessibility features:

• Skip to content: A "Skip to main content" link appears at the top of every page to allow keyboard and screen-reader users to bypass navigation
• Semantic HTML: Proper use of headings, landmarks, lists, and form labels throughout all pages
• ARIA labels: Interactive elements, including navigation, forms, and image carousels, include descriptive ARIA labels and roles
• Keyboard navigation: All interactive elements (links, buttons, menus, forms) are fully operable via keyboard alone
• Focus indicators: Visible focus styles are provided for all keyboard-navigable elements
• Color contrast: Text and interactive elements meet the minimum 4.5:1 contrast ratio required by WCAG 2.1 AA
• Tap targets: Buttons and links maintain a minimum 44×44px touch target size for mobile users
• Responsive design: The website adapts to all screen sizes and orientations without loss of functionality
• Alt text: Meaningful images include descriptive alternative text; decorative images are marked as presentational
• Form accessibility: All form fields are associated with descriptive labels and include required-field indicators
• Video captions: Any video content hosted on our website will include closed captions

Known Limitations

While we strive for full WCAG 2.1 AA compliance, some areas may still be in progress:

• Third-party embedded content (such as maps or financing widgets) may not fully meet our accessibility standards. We are actively working with vendors to improve these elements.
• Older PDF documents linked from the website may not be fully accessible. We are working to remediate these files.

We are continuously auditing and improving our website's accessibility.

ADA Compliance: Physical Locations

Our physical sales lot at 315 N Saint Augustine Rd, Valdosta, GA 31601 is designed to be accessible to customers with mobility impairments. If you have specific accessibility needs when visiting our location, please call us in advance so we can ensure a comfortable experience.

SMS Accessibility

Our SMS communications use plain-text messages compatible with screen readers and assistive text-to-speech services on mobile devices. If you have accessibility concerns with our SMS communications, contact us and we will accommodate your preferred communication method.

How to Request Accessible Formats

If you need any content on our website in an alternative format (such as large print, plain text, audio, or another format), please contact us. We will work to fulfill your request within 5 business days.

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know:

We aim to respond to accessibility feedback within 2 business days.

Technical Specifications

Our website relies on the following technologies for conformance:

• HTML5
• CSS3 (including CSS custom properties)
• JavaScript (ES6+)
• WAI-ARIA 1.2

The website has been tested with:

• NVDA + Firefox (Windows)
• VoiceOver + Safari (macOS / iOS)
• TalkBack + Chrome (Android)
• Keyboard-only navigation across all major browsers

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice Civil Rights Division regarding ADA compliance at www.ada.gov.